Project Manager

Experience: 10+Years

Employment Type: Full-time  

Shift: US Shift 

Location: Onsite/Hybrid/Remote 

Role Overview: 

The Project Manager will play a key role in supporting the Client’s growth, business objectives, and digital transformation initiatives. This position involves leading complex projects, aligning them with business goals, and collaborating with cross-functional teams. The role requires working in a US shift (India-based) to effectively communicate and coordinate with stakeholders and project teams working across India & US timezones. The ideal candidate will have a strong background in project management, risk mitigation, stakeholder communication, and Agile frameworks such as Scrum. 

Key Responsibilities

• Collaborate with leadership to drive the organization’s growth, continuous improvement, and strategic goals. 

• Act as a liaison between business units and the Digital Transformation team to manage risk, streamline communication, and ensure the success of technology investments. 

• Lead and manage complex projects from initiation to completion, ensuring project scope, budget, timeline, and deliverables are met. 

• Develop detailed project plans and monitor progress using tools like Monday.com. 

• Define project scope, deliverables, and roles and responsibilities, coordinating with stakeholders at various levels. 

• Track and manage project risks, issues, dependencies, scope changes, and overall performance. 

• Conduct risk management and escalate critical issues when necessary. 

• Communicate project status, progress, risks, and resolutions to stakeholders, including internal and external clients, vendors, and partners. 

• Facilitate project meetings, reviews, workshops, and presentations, ensuring actionable takeaways are documented. 

• Coach stakeholders on defining activities necessary to achieve project outcomes and objectives. 

• Foster a collaborative, innovative, and continuously improving project environment. 

• Mentor junior project managers and team members in project management best practices. 

• Build and maintain strong relationships with stakeholders, business leads, and third-party vendors. 

• Collaborate with stakeholders to assess and manage resource allocation for IT and business projects. 

• Evaluate project performance and recommend adjustments based on financial analysis to meet budgetary goals. 

• Develop and maintain project documentation, including process maps, risk registers, and lessons learned. 

• Deliver regular project performance reports to stakeholders. 

• Assist Head of IT Program Management in advancing PMO maturity by implementing industry best practices. 

• Support in defining and implementing the overall PMO strategy aligned with organizational goals. 

• Lead the creation and evolution of project management frameworks that provide clear direction for all projects across the organization. 

• Develop and enforce governance models that ensure all projects adhere to organizational standards, processes, and regulatory requirements. 

• Oversee the implementation of comprehensive, end-to-end project management practices, ensuring alignment with project objectives, timelines, budgets, and outcomes. 

• Continuously improve project management processes and methodologies to enhance project delivery, resource management, and team efficiency. 

• Act as the key point of contact for senior executives and stakeholders, providing regular updates on project status, risk assessments, and strategic insights. 

• Lead, mentor, and build a high-performing PMO team. Ensure the team is equipped with the necessary tools, training, and resources to succeed. 

• Develop and implement project tracking and reporting systems to monitor progress, identify issues, and ensure timely delivery. 

• Oversee the allocation of resources across projects to ensure optimal utilization and alignment with business priorities. 

• Monitor project budgets to ensure financial control and cost-effective delivery. 

• Manage stakeholder engagement through surveys, data analysis, and reports to improve satisfaction and organizational performance. 

• Contribute to establishing a knowledge repository with project documentation, best practices, and lessons learned. 

• Assist in setting up and maintaining reporting mechanisms to track project progress, risks, and issues. 

• Support the Program Manager in risk management and change management efforts across projects. 

• Develop reusable project templates (e.g., project plans, status reports, risk registers) to enhance PMO efficiency. 

• Measure PMO value by tracking key performance indicators (KPIs) such as efficiency gains and project success rates. 

Qualifications: 

• Minimum 10 years of experience in IT project management 

• Strong knowledge of project management methodologies (Agile, Scrum, Waterfall, etc.). 

• Experience using project management tools (e.g., Monday.com, Jira, MS Project). 

• Proven experience in defining and implementing project management frameworks, governance models, and standardized methodologies. 

• Strong leadership skills with the ability to manage and inspire teams, influence stakeholders, and drive change across the organization. 

• Excellent communication and interpersonal skills, with the ability to engage effectively with executives, managers, and teams. 

• Ability to coach and mentor team members on project management best practices. 

• Certification in project management PMP, PRINCE2, or equivalent – required 

• Demonstrated ability to handle complex, large-scale projects with multiple stakeholders and cross-functional teams. 

• Willingness to work in a US shift (India-based).